Reservations are recommended, but we will try to accommodate short notice calls when possible. Some trips fill up many months in advance, while other adventures have openings on short notice.

MAG dba 1-866-USA0Raft has wide variety of rivers and river options that enable our friendly consulting staff to create the exact vacation to match your wants and abilities. Our professional whitewater consultants are experts at arranging successful river vacations!

When you have selected your trip date, call us at 1-866-USA-Raft and our reservationists will be happy to secure for you the available adventure of your choice! Or book online 24/7.

Reservations: Book Online or call 1-866-USA-Raft. Call Today!

Book Online 24/7! Reserve your trip online. View available trip times and costs for specific dates. You will immediately receive an email confirmation with directions and what to wear.

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Reservations, Deposits, and Payments

Online reservations Online reservations require payment in full and include a non refundable per person deposit of $5 for half-day trips and $10 for full-day trips. The cost of your trip may change if your reservation changes (for example, the number of people or the trip date).

Telephone Reservations Telephone reservations require a deposit with the balance payable in full 30 days before your trip date. If your payment is not received by the due date, your reservation must be cancelled. Deposit: Half day and Express trips require a $5 per person, per day deposit with the balance due 30 days prior to your trip date. Day trips require a $10 per person, per day deposit with the balance due 30 days prior to your trip date. Crockett Cabin reservations require a $5 per person, per day deposit and the balance is due 30 days before your trip. If you wish to make a reservation after the balance due date of your Trip, we are happy to accept money orders, VISA, MasterCard, Discover or American Express to confirm your reservation.

Tax Exemption If you wish to see if your trip is eligible for you to clam tax exempt status, call us at 1-866-USA-Raft. If your trip is eligible for tax exempt status, you must return a copy of your state’s tax exemption form along with your deposit.

Rates All rates are stated per person and subject to change at any time. Tennessee trips do not include applicable taxes and are subject to change without notice.

Cancellations and Refunds

General Cancellation & Refund Policy Because operating funds are committed long before the trip departs, few, if any, of these expenses can be recovered on late cancellations. If you are unable to attend your scheduled trip, feel free to find a substitute to fill your spot.

If you must cancel your reservation with more than 30 days notice, we will refund the full amount less the nonrefundable per person deposit.

If you cancel with 20 to 30 days notice you will receive a 50% refund.

If you cancel with 10-19 days notice, you will receive a 25% refund.

Cancellations with less than 10 days notice will not receive a refund, but you will be issued a percentage of payment as a River Voucher. (River Vouchers are good for one year from the date of your trip.) If you must cancel your trip, please let us know as soon as possible so that you may receive the largest percentage refund or River Voucher applicable.
Because river and weather conditions can change, we reserve the right to move trips to a different section of river or to another river for reasons of safety or low water, in which case price differences will be refunded. No refund or rain checks will be issued unless the outfitter completely cancels the day's events.

Due to the rigors of a river adventure, consumption of alcohol or drugs is not permitted before or during raft trips. Intoxicated or drug impaired persons will be refused without refund.

Weather We raft rain or shine, since you're going to get wet anyway.

Low or high water We reserve the right to move to a different section of the river or another river for reasons of safety or low/high water. No refund or rain checks will be issued unless we completely cancel the day's events. No cash refund.

Trip times (how much time to expect to be with us) All trip times are approximate and include check-in, outfitting, safety talk, shuttles and time on the water. River levels can change very quickly on free flowing rivers quickly, which may lengthen or shorten stated approximate trip times.Please arrive at our outpost 1/2 hour before your scheduled trip. We urge you to follow our directions and NOT MAPQUEST, which is frequently out of date in our area or gives the shortest mileage route, which may be significantly longer driving (narrow 2 lane mountain road out in the middle of nowhere).

Risks Associated with Outdoor Adventure Activities like Whitewater Rafting and Caving Adventure activities such as whitewater rafting and caving including, without limitation, all other related activities have inherent elements of risk that are both known and unknown. As a professional guide service and outfitter, our job is to minimize risk through preparation, guide training and use of high-quality equipment; however, the very nature of adventure activities make it impossible to completely remove all risk of injury to you.

Your Responsibility MAG provides instruction for each trip. It is your responsibility to follow these instructions. Evaluate your fitness and select the most appropriate trip for you or your group. Notify us in advance of physical or mental disabilities and seek medical advice if you question your health or fitness for the trip. You alone are responsible for determining whether you are fit enough to engage in the Activities. MAG and the other Released Parties accept no responsibility for injuries, conditions or deaths caused by your physical condition. MAG and the other Released Parties reserve the absolute right, in their sole discretion, to refuse to allow you to take part in any Activity. Participation in adventure activities is physically demanding. Your physical condition may pose risks to your health and well-being while taking part. Specifically, you must acknowledge that medical conditions like, but not limited to, a heart condition, hypertension, diabetes, poor eyesight, back problems, arthritis, allergic reactions, asthma, joint problems and any other medical condition that might limit your physical stamina could pose risks to your health when participating in adventure activities.

Liability, Assumption of Risk and Waiver of Liability Outdoor adventure activities have inherent risks and their very nature makes it impossible to completely remove all risk of injury to you. Our job is to minimize risk through preparation, training and use of high-quality equipment. Mountain Adventure Guides dba USA Raft French Broad, Nolichucky and Watauga Rivers assumes no liability for personal injury or loss of personal belongings. We encourage the purchase of vacation trip insurance, which covers personal property and personal injury. You will be required to bring a signed personal injury waiver and assumption of risk/photo waiver for participation in your activity. Let us know if we need to fax or email a copy. Please bring a signed copy of the Waiver for ALL participants, including adults. Participants under the age of 18 must have both parent and student signatures. A copy of our waiver may be found at this link and can be downloaded as a PDF file. http://www.mtnadventureguides.com/sitepages/pid64.php  

Rafting FAQ

Q: Who can raft? A: All of our rivers have age requirements. Anyone who meets the requirements for a specific river and is in healthy physical condition can raft. Our trips are divided up into separate categories for all ages and experience levels. USA Raft is also able to accommodate most disabilities. if you have a specific question, please feel free to email us or give us a call at 1-866-USA-Raft.
Q: What happens if there is bad weather? A: Our trips go rain or shine. You're going to get wet anyway. Trips are rarely canceled. If there is a problem our reservation staff will notify you immediately.
Q: What is a 'Duck'? A: A 'Duck' is a cross between a kayak and a raft. Stable, sturdy and easy to maneuver, ducks are a delightful way to paddle a river. It doesn't take an expert boater to handle one. We offer ducks to first timers on many trips.
Q: What is a ThrillKat™? A: ThrillKats™ are designed to be super stable. Great for first-time paddlers and experienced rafters alike, this catamaran style inflatable handles rapids well.
Q: How safe is rafting? A: We know that you are concerned about rafting as a group activity. As with any physical activity there is risk of injury involved in rafting. As a professional rafting outfitter, our job is to minimize that risk through preparation, guide training, and high-quality equipment. Team USA has some of the highest skilled on-river staff you'll find anywhere. Our guide staff completes a rigorous training program and must be certified First-Aid and CPR before taking customers on the water. In addition, USA Raft has made a substantial investment in high performance equipment to enhance the overall quality or your rafting experience. This effort is being made to maintain out standards of excellence for all of you. Liability We assume no liability for personal injury or loss of personal belongings. You will be required to sign a personal injury waiver and assumption of risk/photo waiver before your trip. Copies of our waiver and assumption of risk forms are available upon request.
Q: What are your facilities like? A: Our facilities are convenient and clean. The Nolichucky River Outpost has hot showers and a large cabin bunkhouse.

Have a question? Please call 1-866-USA-Raft or email us.